Happy Employees, Happy Business
It’s highly beneficial for companies to create a happy, healthy work environment for their employees because, let’s face it, losing employees can be costly. Turnover is a huge loss of time in a variety of respects.
For your business to thrive your employees need to be happy in their working environment. If you don’t believe it, here are some of the benefits businesses can gain if their employees are happy:
Better decision-making abilities
People are better equipped to make decisions when they are cheerful. Therefore Satisfied people return to their original mood faster after being faced with adversity.
They sell more
Happy people sell more. Happy people tend to be more productive, successful and better at business. Studies have shown happy workers are more productive. Therefore the expression of “positive emotions can be an effective bargaining tool.” Sits true
Studies have shown that happy employees have higher levels of creativity than unhappy ones. Being happy can free up the brain, allowing for increased mental flexibility and imagination.
Better customer service
This is a no-brainer. People like happy people. And when it comes to customer service, businesses need to be cheery. When employees’ morale is high,customer interactions also reflect it.
Happy people are the perfect people pleasers for customer service-based roles.
As an employer, you can spend time and money on many aspects of your business, but your workforce may be your best investment of all. Consider conducting regular interviews with your employees to give and receive feedback.